Does Bell Real Estate have access to my banking or payment information through the online ACH program?
Bell Real Estate does not have access to the tenants banking information nor are we able to alter any information the tenant has entered into the ACH program. Bell Real Estate can only turn on or turn off the option for tenants to pay their rent online. All ACH transactions occur by the instructions and/or information the tenant provides when they set up their ACH account.
This option is offered at the time tenant’s sign their Rental Agreement with a form labeled as the TENANT ONLINE PORTAL ADDENDUM. After move in, a tenant can come into the Bell Real Estate office or request a form to be sent to them in order to sign up for this payment option. It is best that tenants plan ahead and sign up well in advance of any need to use this option. The request does have to be processed through our accounting department. Please understand that we cannot usually offer same day set up for the ACH payment system.