FAQs

Click the Make a Payment button at the bottom of any page on our website.  They'll take you here to make a secure payment.

Bell Real Estate does not have access to the tenants banking information nor are we able to alter any information the tenant has entered into the ACH program.  Bell Real Estate can only turn on or turn off the option for tenants to pay their rent online.  All ACH transactions occur by the instructions and/or information the tenant provides when they set up their ACH account.

This option is offered at the time tenant’s sign their Rental Agreement with a form labeled as the TENANT ONLINE PORTAL ADDENDUM.  After move in, a tenant can come into the Bell Real Estate office or request a form to be sent to them in order to sign up for this payment option.  It is best that tenants plan ahead and sign up well in advance of any need to use this option.  The request does have to be processed through our accounting department.   Please understand that we cannot usually offer same day set up for the ACH payment system.

Joint responsibility means that every tenant or cosigner is equally responsible for the whole. An example is if your rent is $1000 and there are two responsible parties then both persons are responsible and must ensure that the $1000 is paid, not just a portion such as $500 each person.  However we only collect $1000 not $2000.

We are sorry but have to ask that you apply for one unit at a time. However, we can transfer your application at any time (within the 90 days of your application being submitted) to a different unit free of charge.

Bell Real Estate will of course accept an aid or service animal at any property WITH proper documentation.

Application fees can be paid by card when you apply online; in our office with a cashier’s check, money order or via credit or debit card.  
Note: Promotional Free application fee coupons are valid in-office only, and is not possible with applications submitted online.

Yes in some instances. The fee is to perform the application screening. We process applications on a “1st come, 1st served” policy. This means your application is only screened if you are in 1st position. If your application is in 2nd or later position we will not process the application but instead just hold it. If your application is not in 1st position and screening has not begun, then you are eligible for a refund if requested. Please call or email our office to find out if you are eligible and to request a refund. It may take a few days for accounting to issue a refund check or refund back to your credi or debit card.

The application process for 1st position applications can take 1-3 business days once we have received all documents for your file (e.g. application, ID’s, proof of income).

Bell Real Estate will accept Section 8.  You will still need to complete and meet the application screening criteria, other than the income requirement.  However, the property must meet Section 8 requirements.  So although we accept Section 8 applicants, this does not mean that section 8 will approve the property.